15-Day Money-Back Guarantee

FiberOptic Distribution llc offers a 15-day money-back return policy. Within 15 days of receiving the items, customers may return an order and obtain a refund. If the original parts have not been unpacked or touched or if the parts have been determined to not work as described on our website, a full refund will be awarded. In all other cases (e.g., customer orders incorrect parts), you may return it for exchange or full refund (excluding shipping charges). To initiate a return, contact us at 402-934-0008 or email sales@fiberopticdistribution.com for a Return Material Authorization number and ship the product.

Limited Warranty

• CWDM/DWDM Serials and Optic Splitter enjoy a ten years limited warranty.

• Transceivers have a one to five years limited warranty, Network Interface Cards is three years limited warranty.

• The cables are consumable, they can enjoy a 30 Days Exchange and Return Policy.

• The rest items usually enjoy one year limited warranty. Custom orders can not be returned when they function properly.